SPAR Mozambique shops in many of the country’s cities are now offering e-commerce services with home delivery feature, which both businesses and individual customers can benefit from to have essential goods delivered to their address of choice.
The online service is available to SPAR customers in the cities of Maputo, Matola, and Zimpeto, as well as through several stores in the north of the country.
This service will prove to be especially useful for families living in rural areas of Mozambique, which are still lacking in infrastructure, making online shopping and home delivery particularly popular in these regions.
Globally, online shopping in its many variants have been undergoing a major boost in sales and has been repurposing itself due to the ongoing pandemic, at a time when in-shop buying is hindered by shorter opening hours and limited capacity.
SPAR Mozambique now offers customers the possibility of getting their shopping done either through Spar’s local website (https://vipspar.com) or through a dedicated available on Apple’s App Store or Android’s Google Play.
This app allows shoppers to create and save grocery lists and use family sharing options for ordering. Customers can also place orders via WhatsApp or call their local store, if preferred.
With a broad selection of fresh, SPAR Own Brand, and non-food products available, customers can source their full weekly groceries online. In addition to the regular full instore product range on offer, online customers also benefit from weekly special offers available at SPAR Supermarkets.
SPAR stores in Mozambique cater to a broad mix of customers, including tourist lodges, offices, families, and individuals. The basket size for online orders varies, and deliveries are made at no charge. Customers can also use a click-and-collect option, selecting from which SPAR Supermarket they would like to pick up the order.
Shoppers can either pay in cash upon delivery or instore when collecting the order. The online platform makes it easy to order groceries for delivery on behalf of family members or friends. The latter facility is popular with families living in different cities.
Depending on the size of the order and the time of placement, the time between order and delivery is advised upon ordering.
Read more about SPAR in Mozambique
About SPAR Mozambique
SPAR International granted the licence to operate the SPAR Brand in Mozambique was granted to the SPAR Group Ltd South Africa in 2012. SPAR Supermarkets in Mozambique are supported by the SPAR South Africa Lowveld Distribution Centre (DC), which provides product and retail operations assistance.
The independent SPAR retailers in Mozambique benefit from access to a strong selection of SPAR Own Brand products and global expertise in operations, a training academy, marketing, and communications. Currently, there are 16 stores are operating under SUPERSPAR and SPAR banners across the country.
SPAR International posted a 7.4% 12 year-on-year increase in revenue in its financial year 2020 statement.